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Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a notification once your order has been shipped.
Shipping Rates and Estimates: Free shipping on all products. Estimated delivery within 5-7 business days for domestic shipping and 5-7 business days for international shipping.
Tracking Information: Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
Return Policy: You have 14 days to request a return after receiving your item.
Eligibility: Items must be unused, in original packaging, with tags, and proof of purchase.
How to Start: Contact us at info@furnspot.com to initiate a return.
Damages & Issues: If your item is damaged or incorrect, contact us immediately.
Refunds: Approved returns will be refunded within 10 business days.
1. How long does shipping take?
Domestic: 5-7 business days
International: 5-7 business days (varies by location)
2. How do I track my order?
You’ll receive a tracking number via email once your order is shipped.
3. Do you accept returns?
Yes, we have a 14-day return policy. Items must be unused, in original packaging, and include proof of purchase.
4. How do I request a return?
Visit our support system on the website to submit a return request.
5. What if my item is damaged or incorrect?
Please report any issues through our website's support system within 48 hours of delivery.
6. When will I receive my refund?
Approved refunds are processed within 10 business days. If delayed, contact us via our support system.
7. Do you ship internationally?
Yes, worldwide shipping is available. Customs fees may apply.
8. How can I contact customer support?
Use the support system on our website for assistance with orders, returns, or any inquiries.
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